Windows 10 says “driver missing” for Canon EOS 550D











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I have recently upgraded from Windows 7 to Windows 10. The camera (Canon EOS 550D) worked fine beforehand and I can still access it nicely on the same computer when booting into Linux. Thus, the hardware is fine. But when I try to access it from Windows 10, it says that the driver is missing. However, according to Canon, no driver should be required:




This product is compatible with the operating system selected and when connected to a computer via a USB cable the camera should be automatically detected as a media device. It is not required to install a driver.




The camera does not appear in Explorer. The Windows 10 installation is only 1 day old. I am using the original USB cable for the connection. What am I missing?










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  • Related, when going from Windows 7 to Windows 8: EOS Utility does not detect my 550D
    – scottbb
    2 hours ago















up vote
2
down vote

favorite












I have recently upgraded from Windows 7 to Windows 10. The camera (Canon EOS 550D) worked fine beforehand and I can still access it nicely on the same computer when booting into Linux. Thus, the hardware is fine. But when I try to access it from Windows 10, it says that the driver is missing. However, according to Canon, no driver should be required:




This product is compatible with the operating system selected and when connected to a computer via a USB cable the camera should be automatically detected as a media device. It is not required to install a driver.




The camera does not appear in Explorer. The Windows 10 installation is only 1 day old. I am using the original USB cable for the connection. What am I missing?










share|improve this question









New contributor




theV0ID is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.




















  • Related, when going from Windows 7 to Windows 8: EOS Utility does not detect my 550D
    – scottbb
    2 hours ago













up vote
2
down vote

favorite









up vote
2
down vote

favorite











I have recently upgraded from Windows 7 to Windows 10. The camera (Canon EOS 550D) worked fine beforehand and I can still access it nicely on the same computer when booting into Linux. Thus, the hardware is fine. But when I try to access it from Windows 10, it says that the driver is missing. However, according to Canon, no driver should be required:




This product is compatible with the operating system selected and when connected to a computer via a USB cable the camera should be automatically detected as a media device. It is not required to install a driver.




The camera does not appear in Explorer. The Windows 10 installation is only 1 day old. I am using the original USB cable for the connection. What am I missing?










share|improve this question









New contributor




theV0ID is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











I have recently upgraded from Windows 7 to Windows 10. The camera (Canon EOS 550D) worked fine beforehand and I can still access it nicely on the same computer when booting into Linux. Thus, the hardware is fine. But when I try to access it from Windows 10, it says that the driver is missing. However, according to Canon, no driver should be required:




This product is compatible with the operating system selected and when connected to a computer via a USB cable the camera should be automatically detected as a media device. It is not required to install a driver.




The camera does not appear in Explorer. The Windows 10 installation is only 1 day old. I am using the original USB cable for the connection. What am I missing?







canon canon-550d windows usb






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  • Related, when going from Windows 7 to Windows 8: EOS Utility does not detect my 550D
    – scottbb
    2 hours ago


















  • Related, when going from Windows 7 to Windows 8: EOS Utility does not detect my 550D
    – scottbb
    2 hours ago
















Related, when going from Windows 7 to Windows 8: EOS Utility does not detect my 550D
– scottbb
2 hours ago




Related, when going from Windows 7 to Windows 8: EOS Utility does not detect my 550D
– scottbb
2 hours ago










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The reason was that I am using Windows 10 N, which comes without the MTP driver. One has to install the Microsoft Media Feature Pack, in order to get this driver. Windows Update does not find it automatically. Moreover, for me it did not work out to install this version of the driver which is linked almost everywhere. Instead, I had to install the 1803 version of this download. The 1809 version did not work either.






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    up vote
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    down vote













    The reason was that I am using Windows 10 N, which comes without the MTP driver. One has to install the Microsoft Media Feature Pack, in order to get this driver. Windows Update does not find it automatically. Moreover, for me it did not work out to install this version of the driver which is linked almost everywhere. Instead, I had to install the 1803 version of this download. The 1809 version did not work either.






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      up vote
      2
      down vote













      The reason was that I am using Windows 10 N, which comes without the MTP driver. One has to install the Microsoft Media Feature Pack, in order to get this driver. Windows Update does not find it automatically. Moreover, for me it did not work out to install this version of the driver which is linked almost everywhere. Instead, I had to install the 1803 version of this download. The 1809 version did not work either.






      share|improve this answer








      New contributor




      theV0ID is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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        up vote
        2
        down vote










        up vote
        2
        down vote









        The reason was that I am using Windows 10 N, which comes without the MTP driver. One has to install the Microsoft Media Feature Pack, in order to get this driver. Windows Update does not find it automatically. Moreover, for me it did not work out to install this version of the driver which is linked almost everywhere. Instead, I had to install the 1803 version of this download. The 1809 version did not work either.






        share|improve this answer








        New contributor




        theV0ID is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.









        The reason was that I am using Windows 10 N, which comes without the MTP driver. One has to install the Microsoft Media Feature Pack, in order to get this driver. Windows Update does not find it automatically. Moreover, for me it did not work out to install this version of the driver which is linked almost everywhere. Instead, I had to install the 1803 version of this download. The 1809 version did not work either.







        share|improve this answer








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        answered 2 hours ago









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