Cant access Plesk, Error 'Can't open or create shared memory by shm.name, Permission denied'











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i got a problem with Plesk (Ubuntu Webserver),- i cant access plesk.
I havent change anything before. The following error messages is shown:



Server Error
500
PleskLockException
Lock Manager error: '[LockManagerException] Can't open or create shared memory by shm.name: "/run/lock/lmlib/SharedLockManagerStorage0.2.4"; shm.start_size: "8388608"; error "Permission denied"'.



I cant try:
https://support.plesk.com/hc/en-us/articles/115003405193-Unable-to-open-Plesk-Lock-Manager-error-Can-t-open-or-create-shared-memory-by-shm-name



or



https://support.plesk.com/hc/en-us/articles/115002301654-Plesk-is-unavailable-after-upgrade-Can-t-open-or-create-shared-memory-by-shm-name



or



https://support.plesk.com/hc/en-us/articles/115000224773-Plesk-is-not-accessible-Can-t-open-or-create-shared-memory-by-shm-name



because i can currently only connect to Server via SSH when in rescue mode.
(Dont know why ... idea how to enable/check SSH, so i can connect in normal mode ??)



How can i fix the problem when the rescue mode is running?



Greetings,
Julian










share|improve this question
























  • if the system is booted in rescue mode you will not be able to run Plesk because recuse mode is limited and only some basic commands can be executed. For correct Plesk functionality system must be loaded is in normal mode.
    – Elvis Plesky
    Nov 22 at 4:54










  • The problem occurs also when server is in normal mode. Thats not the problem i meant.
    – Julian Fuerderer
    Nov 22 at 5:21















up vote
0
down vote

favorite












i got a problem with Plesk (Ubuntu Webserver),- i cant access plesk.
I havent change anything before. The following error messages is shown:



Server Error
500
PleskLockException
Lock Manager error: '[LockManagerException] Can't open or create shared memory by shm.name: "/run/lock/lmlib/SharedLockManagerStorage0.2.4"; shm.start_size: "8388608"; error "Permission denied"'.



I cant try:
https://support.plesk.com/hc/en-us/articles/115003405193-Unable-to-open-Plesk-Lock-Manager-error-Can-t-open-or-create-shared-memory-by-shm-name



or



https://support.plesk.com/hc/en-us/articles/115002301654-Plesk-is-unavailable-after-upgrade-Can-t-open-or-create-shared-memory-by-shm-name



or



https://support.plesk.com/hc/en-us/articles/115000224773-Plesk-is-not-accessible-Can-t-open-or-create-shared-memory-by-shm-name



because i can currently only connect to Server via SSH when in rescue mode.
(Dont know why ... idea how to enable/check SSH, so i can connect in normal mode ??)



How can i fix the problem when the rescue mode is running?



Greetings,
Julian










share|improve this question
























  • if the system is booted in rescue mode you will not be able to run Plesk because recuse mode is limited and only some basic commands can be executed. For correct Plesk functionality system must be loaded is in normal mode.
    – Elvis Plesky
    Nov 22 at 4:54










  • The problem occurs also when server is in normal mode. Thats not the problem i meant.
    – Julian Fuerderer
    Nov 22 at 5:21













up vote
0
down vote

favorite









up vote
0
down vote

favorite











i got a problem with Plesk (Ubuntu Webserver),- i cant access plesk.
I havent change anything before. The following error messages is shown:



Server Error
500
PleskLockException
Lock Manager error: '[LockManagerException] Can't open or create shared memory by shm.name: "/run/lock/lmlib/SharedLockManagerStorage0.2.4"; shm.start_size: "8388608"; error "Permission denied"'.



I cant try:
https://support.plesk.com/hc/en-us/articles/115003405193-Unable-to-open-Plesk-Lock-Manager-error-Can-t-open-or-create-shared-memory-by-shm-name



or



https://support.plesk.com/hc/en-us/articles/115002301654-Plesk-is-unavailable-after-upgrade-Can-t-open-or-create-shared-memory-by-shm-name



or



https://support.plesk.com/hc/en-us/articles/115000224773-Plesk-is-not-accessible-Can-t-open-or-create-shared-memory-by-shm-name



because i can currently only connect to Server via SSH when in rescue mode.
(Dont know why ... idea how to enable/check SSH, so i can connect in normal mode ??)



How can i fix the problem when the rescue mode is running?



Greetings,
Julian










share|improve this question















i got a problem with Plesk (Ubuntu Webserver),- i cant access plesk.
I havent change anything before. The following error messages is shown:



Server Error
500
PleskLockException
Lock Manager error: '[LockManagerException] Can't open or create shared memory by shm.name: "/run/lock/lmlib/SharedLockManagerStorage0.2.4"; shm.start_size: "8388608"; error "Permission denied"'.



I cant try:
https://support.plesk.com/hc/en-us/articles/115003405193-Unable-to-open-Plesk-Lock-Manager-error-Can-t-open-or-create-shared-memory-by-shm-name



or



https://support.plesk.com/hc/en-us/articles/115002301654-Plesk-is-unavailable-after-upgrade-Can-t-open-or-create-shared-memory-by-shm-name



or



https://support.plesk.com/hc/en-us/articles/115000224773-Plesk-is-not-accessible-Can-t-open-or-create-shared-memory-by-shm-name



because i can currently only connect to Server via SSH when in rescue mode.
(Dont know why ... idea how to enable/check SSH, so i can connect in normal mode ??)



How can i fix the problem when the rescue mode is running?



Greetings,
Julian







ssh plesk ubuntu-server plesk-onyx






share|improve this question















share|improve this question













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edited Nov 22 at 4:04

























asked Nov 22 at 3:33









Julian Fuerderer

1341217




1341217












  • if the system is booted in rescue mode you will not be able to run Plesk because recuse mode is limited and only some basic commands can be executed. For correct Plesk functionality system must be loaded is in normal mode.
    – Elvis Plesky
    Nov 22 at 4:54










  • The problem occurs also when server is in normal mode. Thats not the problem i meant.
    – Julian Fuerderer
    Nov 22 at 5:21


















  • if the system is booted in rescue mode you will not be able to run Plesk because recuse mode is limited and only some basic commands can be executed. For correct Plesk functionality system must be loaded is in normal mode.
    – Elvis Plesky
    Nov 22 at 4:54










  • The problem occurs also when server is in normal mode. Thats not the problem i meant.
    – Julian Fuerderer
    Nov 22 at 5:21
















if the system is booted in rescue mode you will not be able to run Plesk because recuse mode is limited and only some basic commands can be executed. For correct Plesk functionality system must be loaded is in normal mode.
– Elvis Plesky
Nov 22 at 4:54




if the system is booted in rescue mode you will not be able to run Plesk because recuse mode is limited and only some basic commands can be executed. For correct Plesk functionality system must be loaded is in normal mode.
– Elvis Plesky
Nov 22 at 4:54












The problem occurs also when server is in normal mode. Thats not the problem i meant.
– Julian Fuerderer
Nov 22 at 5:21




The problem occurs also when server is in normal mode. Thats not the problem i meant.
– Julian Fuerderer
Nov 22 at 5:21

















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