2D Floor Plan not loading correctly in Viewer











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I am using Autodesk Forge to display 3D model and floor plans of a building in a web application. I am using rac_advanced_sample_project.rvt sample model I found on Autodesk Knowledge network sample revit projects.



I was able to display both 3D and floor plans in my web application, but now I can't load the Floor plans (3D model is working fine). I am getting black, blue and white spots on loading floor plans.



enter image description here



And I am also attaching image for console error.



enter image description here



Can someone help me with this?










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  • 4




    Welcome to stackoverflow.com. Please take some time to read the help pages, especially the section named "What topics can I ask about here?".
    – Some programmer dude
    Nov 22 at 7:13










  • Could you share the way and code snippets demonstrating how you load the model? The snapshots you provided is not enough for me to help you.
    – Eason Kang
    Nov 23 at 2:25















up vote
-1
down vote

favorite












I am using Autodesk Forge to display 3D model and floor plans of a building in a web application. I am using rac_advanced_sample_project.rvt sample model I found on Autodesk Knowledge network sample revit projects.



I was able to display both 3D and floor plans in my web application, but now I can't load the Floor plans (3D model is working fine). I am getting black, blue and white spots on loading floor plans.



enter image description here



And I am also attaching image for console error.



enter image description here



Can someone help me with this?










share|improve this question




















  • 4




    Welcome to stackoverflow.com. Please take some time to read the help pages, especially the section named "What topics can I ask about here?".
    – Some programmer dude
    Nov 22 at 7:13










  • Could you share the way and code snippets demonstrating how you load the model? The snapshots you provided is not enough for me to help you.
    – Eason Kang
    Nov 23 at 2:25













up vote
-1
down vote

favorite









up vote
-1
down vote

favorite











I am using Autodesk Forge to display 3D model and floor plans of a building in a web application. I am using rac_advanced_sample_project.rvt sample model I found on Autodesk Knowledge network sample revit projects.



I was able to display both 3D and floor plans in my web application, but now I can't load the Floor plans (3D model is working fine). I am getting black, blue and white spots on loading floor plans.



enter image description here



And I am also attaching image for console error.



enter image description here



Can someone help me with this?










share|improve this question















I am using Autodesk Forge to display 3D model and floor plans of a building in a web application. I am using rac_advanced_sample_project.rvt sample model I found on Autodesk Knowledge network sample revit projects.



I was able to display both 3D and floor plans in my web application, but now I can't load the Floor plans (3D model is working fine). I am getting black, blue and white spots on loading floor plans.



enter image description here



And I am also attaching image for console error.



enter image description here



Can someone help me with this?







autodesk-forge autodesk






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share|improve this question













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edited Nov 22 at 7:58









c-chavez

2,09321629




2,09321629










asked Nov 22 at 7:09









discovrer

1




1








  • 4




    Welcome to stackoverflow.com. Please take some time to read the help pages, especially the section named "What topics can I ask about here?".
    – Some programmer dude
    Nov 22 at 7:13










  • Could you share the way and code snippets demonstrating how you load the model? The snapshots you provided is not enough for me to help you.
    – Eason Kang
    Nov 23 at 2:25














  • 4




    Welcome to stackoverflow.com. Please take some time to read the help pages, especially the section named "What topics can I ask about here?".
    – Some programmer dude
    Nov 22 at 7:13










  • Could you share the way and code snippets demonstrating how you load the model? The snapshots you provided is not enough for me to help you.
    – Eason Kang
    Nov 23 at 2:25








4




4




Welcome to stackoverflow.com. Please take some time to read the help pages, especially the section named "What topics can I ask about here?".
– Some programmer dude
Nov 22 at 7:13




Welcome to stackoverflow.com. Please take some time to read the help pages, especially the section named "What topics can I ask about here?".
– Some programmer dude
Nov 22 at 7:13












Could you share the way and code snippets demonstrating how you load the model? The snapshots you provided is not enough for me to help you.
– Eason Kang
Nov 23 at 2:25




Could you share the way and code snippets demonstrating how you load the model? The snapshots you provided is not enough for me to help you.
– Eason Kang
Nov 23 at 2:25












1 Answer
1






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up vote
0
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The problem was with viewer version(6.2). For 2D Floor plans, it was displaying that view. I changed the version of viewer to 6.3 and it worked fine.






share|improve this answer








New contributor




discovrer is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.


















  • Nic, it's great to hear this issue has resolved. A suggestion for viewer base app is to reference viewer libraries with minor and patch versions. For example, v6.3.* Please see here for the details: forge.autodesk.com/blog/versioning-your-viewer-based-app
    – Eason Kang
    Nov 29 at 3:15













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1 Answer
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active

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1 Answer
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active

oldest

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active

oldest

votes








up vote
0
down vote













The problem was with viewer version(6.2). For 2D Floor plans, it was displaying that view. I changed the version of viewer to 6.3 and it worked fine.






share|improve this answer








New contributor




discovrer is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.


















  • Nic, it's great to hear this issue has resolved. A suggestion for viewer base app is to reference viewer libraries with minor and patch versions. For example, v6.3.* Please see here for the details: forge.autodesk.com/blog/versioning-your-viewer-based-app
    – Eason Kang
    Nov 29 at 3:15

















up vote
0
down vote













The problem was with viewer version(6.2). For 2D Floor plans, it was displaying that view. I changed the version of viewer to 6.3 and it worked fine.






share|improve this answer








New contributor




discovrer is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.


















  • Nic, it's great to hear this issue has resolved. A suggestion for viewer base app is to reference viewer libraries with minor and patch versions. For example, v6.3.* Please see here for the details: forge.autodesk.com/blog/versioning-your-viewer-based-app
    – Eason Kang
    Nov 29 at 3:15















up vote
0
down vote










up vote
0
down vote









The problem was with viewer version(6.2). For 2D Floor plans, it was displaying that view. I changed the version of viewer to 6.3 and it worked fine.






share|improve this answer








New contributor




discovrer is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









The problem was with viewer version(6.2). For 2D Floor plans, it was displaying that view. I changed the version of viewer to 6.3 and it worked fine.







share|improve this answer








New contributor




discovrer is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this answer



share|improve this answer






New contributor




discovrer is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









answered Nov 27 at 10:00









discovrer

1




1




New contributor




discovrer is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





New contributor





discovrer is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






discovrer is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.












  • Nic, it's great to hear this issue has resolved. A suggestion for viewer base app is to reference viewer libraries with minor and patch versions. For example, v6.3.* Please see here for the details: forge.autodesk.com/blog/versioning-your-viewer-based-app
    – Eason Kang
    Nov 29 at 3:15




















  • Nic, it's great to hear this issue has resolved. A suggestion for viewer base app is to reference viewer libraries with minor and patch versions. For example, v6.3.* Please see here for the details: forge.autodesk.com/blog/versioning-your-viewer-based-app
    – Eason Kang
    Nov 29 at 3:15


















Nic, it's great to hear this issue has resolved. A suggestion for viewer base app is to reference viewer libraries with minor and patch versions. For example, v6.3.* Please see here for the details: forge.autodesk.com/blog/versioning-your-viewer-based-app
– Eason Kang
Nov 29 at 3:15






Nic, it's great to hear this issue has resolved. A suggestion for viewer base app is to reference viewer libraries with minor and patch versions. For example, v6.3.* Please see here for the details: forge.autodesk.com/blog/versioning-your-viewer-based-app
– Eason Kang
Nov 29 at 3:15




















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